MX Check Privacy Policy

MX check provide monitoring and alerting services focused on email systems. It is our aim to be transparent about all data we retain about users of our site and how we use that data.

This privacy policy will explain how our organization uses any personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

MXCheck collects the following data:

• Full Name, Email and password for any users who sign-up for an MXCheck account.
• Users who upgrade to a paid account will be asked for additional information, including financial information, required to process payment for their subscription.
• Statistical and technical information about your use of our website, including IP Address, User Agent (Browser) information, language preferences and referring website(s).

How do we collect your data?

You directly provide MXCheck with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Add domains, IP addresses or other entities to be monitored by our systems.
• Voluntarily complete a customer survey or send us email.
• Use or view our website via your browser’s cookies.

How will we use your data?

MXCheck collects your data so that we can:

• Let you know about updates to our products and services where you have indicated you wish to receive such updates.
• Issue customized alerts and notifications.
• Process subscriptions and manage your account.

If you agree, MXCheck will share some of your data with certain 3rd parties in order to fulfill our service:

• Paypal for payment processing/subscription services

When MXCheck processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

MXCheck securely stores your data on servers hosted with our provider Hetzner Online GmbH or Hetzner Finland Oy.

MXCheck will keep your account data for as long as you indicate you wish to maintain our service. When an account is deleted we will immediately delete all your data. After 30 days all backups of your data will expire. After 90 days all logging data related to your account will expire.

MXCheck retains 90 days of log data about your use of our service after which it is automatically deleted.

Marketing

MXCheck would like to send you information about updates and improvements to our products. We will not share your data with 3rd parties.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop MXCheck from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

MXCheck would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request MXCheck for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that MXCheck correct any information you believe is inaccurate. You also have the right to request MXCheck to complete the information you believe is incomplete.

The right to erasure – You have the right to request that MXCheck erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that MXCheck restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to MXCheck’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that MXCheck transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@mxcheck.com

Call us at: +353 45 933 060

Or write to us: Gate Lodge, Furness Hall, Naas, Co Kildare

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

MXCheck uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – MXCheck uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – MXCheck uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. MXCheck sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The MXCheck website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

MXCheck keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about MXCheck’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@mxcheck.com

Call us at: +353 45 933 060

Or write to us: Gate Lodge, Furness Hall, Naas, Co Kildare

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that MXCheck has not addressed your concern in a satisfactory manner, you may contact the Office of the Data Protection Commission.

Contact Form: https://forms.dataprotection.ie/contact

Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland